Your Privacy and Security are important to us.

Are you worried about protecting your identity and personal financial information? We are too.

That's why United Bank has invested significantly in state-of-the-art technology and has employed strict policies and procedures to safeguard all information related to your accounts.

  • We use password-controlled access to our website, firewalls and core systems.  We employ multi factor authentication to gain access to any of our networks.
  • Our policies address not only electronic transactions, but interactions across a desk, teller station or ITM session.
  • United Bank will never call or e-mail you to ask for your account number, Social Security number, debit card PIN, credit card number or other personal information.
  • It is easy for crooks to 'spoof' a phone number to appear to be coming from United Bank on your caller ID. If you receive an inquiry from someone claiming to be a United Bank employee, simply ask for the caller's name and immediately contact us at 770.567.7211.

Your Online Banking ID & Password

You are responsible for the confidentiality of your personal information. You should not give your personal information to anyone. If you give your personal information to someone, that person can gain access to your account(s) and the service. If you suspect that your personal information has been compromised, contact us immediately at 770.567.7211.

See our Privacy Statement to learn more about our policies regarding your private information.

What you can do to protect your banking information:

  • Never give your online banking user ID or password information to anyone.
  • Use strong passwords: longer passwords are stronger passwords. Use abbreviated passphrases instead of typical
    passwords. Replacing letters with number and/or symbols and using a mix of cases also help increase the strength of a
    password. An example of abbreviated passphrase: “I Love Banking at United Bank since 2004” can be abbreviated to
  • You should not use personally identifiable information in your password such as social security number or date
    of birth.
  • Change passwords on a regular basis: changing your password may help protect your account(s) in the event your credentials are compromised.
  • Use different usernames and passwords for different online accounts: we highly recommend you use unique
    usernames and passwords for any login you create. One of the most common ways for your online banking accounts to be compromised is your credentials being acquired from less secure, non-financial online accounts or services.
  • You should not save your credentials or allow them to be automatically filled in on any device you use to access the service.
  • You should not give your mobile device or other device containing access to online banking to anyone. Your
    mobile device or other device containing access to online banking may contain your Credentials, account information, and/or provide open access to your account to the person in possession of your device.
If you ever feel like your online banking credential have been compromised, contact us immediately at 770.567.7211.