Contact Us

United Bank is committed to serving its customers. Any issues you experience are ours to solve and your financial needs are our opportunities. We encourage you to utilize our online forms to express your requests and notify us of issues experienced. Our request forms are secure, and will be addressed immediately upon receipt. We typically respond or update messages within 2 hours.* To speak with a customer service representative please call (770) 567-7211, 7 days a week, 7 am to 11 pm.
For customer service requests such as address changes, check orders, and requests for a copy of a check or statement, send a secure message through digital banking by signing in on our homepage.
For customer service and general questions about products and services email us at customerservice@unitedbank.net
Outside of our normal daily Contact Center hours of 7am - 11pm - Dial 1.800.847.2911.
Visit our locations page for phone number information for your local office.
Email to share your comments and suggestions with the Senior Management of United Bank.
For technical assistance with AccessUnited’s digital banking service, email us at homebanking@unitedbank.net 
Contact our webmaster for issues regarding our website.
 
*A response may occur the following business day if initiated after hours (5 p.m.).
 
 
 
 

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