United Bank is committed to serving its customers. Any issues you experience are ours to solve and your financial needs are our opportunities. We encourage you to utilize our online forms to express your requests and notify us of issues experienced. Our request forms are secure, and will be addressed immediately upon receipt. We typically respond or update messages within 2 hours.* To speak with a customer service representative please call (770) 567-7211, 7 days a week, 7 am to 11 pm.
For customer service requests such as address changes, check orders, and requests for a copy of a check or statement, send a secure message through digital banking by signing in on our homepage.
Report Lost or Stolen Debit Card
Outside of our normal daily Contact Center hours of 7am - 11pm - Dial 1.800.847.2911.
Contact Your Branch
Send a Message
* Indicates Required Field
Thank you for your submission!
We will be in touch with you soon.