United Bank is committed to serving its customers
Any issues you experience are ours to solve and your financial needs are our opportunities. To speak with a customer service representative please call (770) 567-7211, 7 days a week, 7 am to 8 pm.
Do not include personal, confidential information such as your social security number, your account number, card numbers or other private information. Log in to online banking or mobile banking and send a secure message instead.
IMPORTANT: If you are a new customer of United Bankshares, Inc., you are NOT on the correct website. United Bank is not affiliated with United Bankshares, Inc. Our employees cannot assist you.
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Sensitive Information
For customer service requests such as address changes, check orders, and requests for a copy of a check or statement, send a secure message through digital banking by signing in on our homepage.
Customer Service
For customer service and general questions about products and services email us at customerservice@unitedbank.net
Report Lost or Stolen Debit Card
Outside of our normal daily Call Center hours of 7am - 8pm, call 833.233.2194.
Request a Loan Payoff
Use this form to request a loan payoff for all types of United Bank loans.
Feedback Form
Email(Opens in a new Window) to share your comments and suggestions with the Senior Management of United Bank.
Technical Support
For technical assistance with AccessUnited’s digital banking service, email us at homebanking@unitedbank.net(Opens in a new Window)
Webmaster
Contact our webmaster for issues regarding our website.
*A response may occur the following business day if initiated after hours (5 p.m.).
Personal Mobile Banking
Banking from the comfort of home - or anywhere you are.
Save time and manage your money from your mobile phone. It’s easy and secure.
Business Merchant Services
A cutting-edge suite of services.
Our team is dedicated to providing solutions that suit your unique business needs.