Self Serve Banking


We believe innovative services should enhance customer interactions, not stand in place of them. 
























United Bank's legacy is built on a foundation of service, and our bankers enjoy the relationships we share with customers. But sometimes the day is just too busy for a trip to the bank. That's why self serve options are important. Get to know your options, and follow the links to enroll or find additional information.
Close up of woman using mobile phone at a cafe

Banking by Phone


Automated Phone Banking is available 24x7, 365 days a year. Simply call 770-567-2400 (also available in Spanish).

First time users enroll directly in the system.

Press 1-Checking/Savings Accounts
Press 2- Report a Lost or Stolen Card
Press 3-Reorder your printed checks
Press 4-Transfer Funds Between United Bank Accounts*
Press 5-Check Verification
Press 6-Card Activation and PIN
Press 7-Loan Information
Press 8-CD/IRA Information

*Transfers and payments made after 8pm will post on the following business day.


couple in kitchen looking at tablet device

Digital Banking


Digital banking is available 24x7, 365 days a year. Users may perform the following everyday transactions using any internet enabled device: desktop, smartphone or tablet.
 
  • Review account balances and posted transactions
  • Transfer funds between United Bank accounts
  • Link external accounts for money movement
  • Online Bill Payment
  • Mobile Deposit (via smartphone & tablet only)
  • Personal Financial Management
  • Credit Score Monitoring
  • Redirect direct deposits and automated drafts



mature man smiling at phone while holding card

TEXT Banking


Send quick text commands for information, available 24x7. Text ENROLL to 800-658-0899 or go to the TEXT CENTER menu in digital banking and follow instructions.

BAL - account balance for all accounts enrolled
BAL + {last four of account number} - balance for that account only
HIST - last five transactions for all accounts registered
HIST + {last four of account number} - last five transactions for that account only
XFER + {last four of FROM account number} + {last four of TO account number} + amount including decimal
STOP - stop text banking
HELP - will text you all command options for text banking
 
Automated Notifications: Set up automated balance alerts and transaction alerts, sent after your debit or credit card is used. Add, manage or delete alerts by choosing the TEXT CENTER menu option in digital banking.






























Meet Gabby 

Gabby is our Virtual Banker in the Call Center, and she's available 24x7x365, around the clock.  Just call her at 770.567.7211 and follow her prompts.  She can give you your balance, review transactions recently posted, and transfer funds between accounts.  
 
Gabby is a great addition to our Call Center team, allowing our live agents to assist customers with more complicated transactions and requests.





Other ways you can self-serve through this website:






If you suspect fraud on your card or your card is lost or stolen you may call 1.833.233.2194 to cancel the card after banking hours.