Digital Banking System Requirements






































The following are the minimum system requirements for a user to access our digital banking experiences. Any browser or device software that does not appear below could result in a poor customer experience.

For your security and convenience, digital banking has been optimized to work with the latest devices and operating systems. To utilize the services, you must have:

  • Valid email address and phone number
  • Standard PC or Macintosh (at least 1-GHz processor and 1 GB of RAM)
  • Available browser updates applied for improved security that provides anti-virus and spyware protection
  • Microsoft Windows 7/8/10 or Mac OS X
  • Cable, Digital Subscriber Line (DSL), or Integrated Services for Digital Network (ISDN) Internet connection. Connection should have a minimum 1Mbps download speed. (Dial-up connections are not supported.)

Satellite connections often have difficulty supporting HTTPS applications. If you are using a satellite cable connection, you may experience a slow response.

Recommended Versions:
 
  • Google Chrome (Current and previous 2 versions)
  • Microsoft Edge (Current and previous version) - Unsupported* in macOS
  • Apple Safari (Current and previous 2 versions) - Unsupported* in Windows
  • Mozilla Firefox (Current and previous 2 versions)
*Unsupported versions will result in an inconsistent experience - our service provider does not guarantee compatibility with these products.
Recommended Versions:
  • 13.x and later
Minimally Compatible Version (may look odd in some instances):
  • 12.x
Recommended Versions:
  • iOS 17.x and later
Minimally Compatible Version (may look odd in some instances):
  • iOS 16.x
The following mobile operating systems are not compatible with Digital Banking:
  • Windows Phone
  • Blackberry
  • Kindle Fire
Recommended Versions:
  • 9.x and later
A mobile device with a 5 megapixel (or greater) rear-facing camera is required to deposit checks using  Digital Banking.

Fingerprint Login and Face Authentication are only available for login authentication on supported Android devices.

  • Samsung Galaxy S7 or higher
  • Nexus 7 or newer
  • Google Pixel first generation or newer
  • End user registration with Fingerprint at the device level
 

Touch ID and Face ID are only available for login authentication on supported Apple iOS devices.

  • iOS 11 or higher
  • iPhone 5S/6/6 Plus or newer
  • Latest generation iPad with Touch ID sensor
  • End user registration with Touch ID at the device level
We recommend the most recent version of Adobe Reader for desktop and mobile devices.  if you choose to use a third-party PDF application, we cannot guarantee documents will appear as intended.









If you have other questions about your digital banking experience, reach out to a Digital Banking agent.