Digital Banking FAQs

You're not the only one with questions! And as they say, there are no stupid questions. We've assembled these frequently asked questions to help you navigate our digital banking conversion. If you don't find the answer you need, reach out.

Customer Service Agents are available seven days a week, from 7am until 8pm.

770.567.7211

Will my online/mobile banking ID be the same in the new system?

Yes! But we recommend recording your 16-digit Online Banking ID prior to the scheduled conversion.

Will my scheduled transfers and bill payments be converted automatically?

Yes! You will not have to reschedule or set up your existing account transfers or bill payment payees/payments.

Will I have to download a new mobile app from the app store?

No. If your phone doesn't automatically update with new releases, you'll need to update your existing app.