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Visa Credit Card Benefits


Your card benefits from Visa are uniquely crafted for your type of program:  consumer cards, small business cards, and corporate cards.
 
 
 
Consumer Credit Card Products 
 
Zero Liability Protection - Visa cardholders with Zero Liability Protection are protected from unauthorized use of their card or account information.  You pay nothing for unauthorized transactions;
  • Zero liability does not apply for certain commercial card transactions or transactions not processed by Visa.  Cardholders must protect their card and notify the issuing financial institutions of any unauthorized use.
  • Financial institutions may exclude from Zero Liability a transaction made by a person authorized to transact business on the account and/or a transaction made by a cardholder that exceeds the authority given by the account owner.
Emergency Card Replacement & Cash Disbursement - Visa will block the card if the card number is known and connect the customer with their financial institution.  After bank approval, an emergency card replacement will be sent to the customer within one to three business days.  Visa can arrange for cash disbursement near a customer within hours of bank approval.
 
Roadside Dispatch® - Roadside Dispatch is a pay-per-use roadside assistance program available to Visa cardholders.  
  • Call 1.800.847.2869 - 24 hours a day, 7 days a week to arrange dispatch to a tow operator or locksmith.
  • Set rate per service call, no membership required, no pre-enrollment, no annual dues, no limit on usage.
  • This is a money saving service for the customer since the rates are pre-negotiated.  All fees are billed to the customer's Visa account.
  • Services include: standard towing (up to 5 miles included), tire changing (must have a good, inflated spare tire), jump starting, lockout service (no key replacement), fuel delivery (up to 5 gallons, plus the cost of the fuel), standard winching. 
  • For additional information, please refer to your Guide to Benefits, distributed at account opening.
 
FOR CONSUMER SIGNATURE CARDS only:
 
Travel and Emergency Assistance - A Visa Signature cardholder, their spouse, and dependent children (under 22 years old) have access to a multilingual call center, 24 hours a day, 7 days a week.  Simply call 1.800.992.6029.  Services include (cardholder is responsible for service costs):
  • Pre-trip assistance - provides information on health precautions, weather reports, visas required, immunizations, and currency exchange rates.
  • Medical referral assistance - medical referral, monitoring and follow up.
  • Emergency transportation assistance - transport under medical supervision.
  • Emergency Message Service - relay emergency messages, available 24 hours.
  • Prescription assistance & Valuable document delivery arrangements - for unexpected prescription needs or critical documents.
  • Legal referral assistance - arrange contact with English-speaking attorneys, US embassies, consulates, and others.
  • Emergency ticket replacement - ticket replacement, delivery and assistance with ticket reimbursement procedures.
  • Lost luggage locator service - help with common carrier claim procedures and can arrange shipment of replacement items if luggage is lost.
  • Emergency translator service - telephone assistance in all major languages and helps to find local interpreters if available.
 
Small Business Credit Card Products 
 
Zero Liability Protection - Visa cardholders with Zero Liability Protection are protected from unauthorized use of their card or account information.  You pay nothing for unauthorized transactions;
  • Zero liability does not apply for certain commercial card transactions or transactions not processed by Visa.  Cardholders must protect their card and notify the issuing financial institutions of any unauthorized use.
  • Financial institutions may exclude from Zero Liability a transaction made by a person authorized to transact business on the account and/or a transaction made by a cardholder that exceeds the authority given by the account owner.
Emergency Card Replacement & Cash Disbursement - Visa will block the card if the card number is known and connect the customer with their financial institution.  After bank approval, an emergency card replacement will be sent to the customer within one to three business days.  Visa can arrange for cash disbursement near a customer within hours of bank approval.
 
Auto Rental Coverage - Receive auto coverage for damage due to collision or theft.  To activate the coverage, complete the entire rental transaction with your eligible Visa card and decline the rental company's collision damage waiver (CDW) coverage if offered by the auto rental company.  Available to all Business Platinum, Business Platinum Rewards, and Visa® Business Signature cardholders.  
 
Visa SavingsEdge® - Gives enrolled Visa Business cardholders ways to save on qualified business purchases using an enrolled Visa Business card with Everyday Offers - savings that are automatically available after you enroll - and Activate Offers - limited time savings that you must activate to be eligible.  Discounts require no coupons or codes, because they are applied as statement credits on enrolled Visa Business cardholders' future account statements.  Select offers may require activation.  Learn more.
 
Roadside Dispatch® - Roadside Dispatch is a pay-per-use roadside assistance program available to Visa cardholders.  
  • Call 1.800.847.2869 - 24 hours a day, 7 days a week to arrange dispatch to a tow operator or locksmith.
  • Set rate per service call, no membership required, no pre-enrollment, no annual dues, no limit on usage.
  • This is a money saving service for the customer since the rates are pre-negotiated.  All fees are billed to the customer's Visa account.
  • Services include: standard towing (up to 5 miles included), tire changing (must have a good, inflated spare tire), jump starting, lockout service (no key replacement), fuel delivery (up to 5 gallons, plus the cost of the fuel), standard winching. 
  • For additional information, please refer to your Guide to Benefits, distributed at account opening.
 
Travel and Emergency Assistance - A Visa Signature cardholder, their spouse, and dependent children (under 22 years old) have access to a multilingual call center, 24 hours a day, 7 days a week.  Simply call 1.800.992.6029.  Services include (cardholder is responsible for service costs):
  • Pre-trip assistance - provides information on health precautions, weather reports, visas required, immunizations, and currency exchange rates.
  • Medical referral assistance - medical referral, monitoring and follow up.
  • Emergency transportation assistance - transport under medical supervision.
  • Emergency Message Service - relay emergency messages, available 24 hours.
  • Prescription assistance & Valuable document delivery arrangements - for unexpected prescription needs or critical documents.
  • Legal referral assistance - arrange contact with English-speaking attorneys, US embassies, consulates, and others.
  • Emergency ticket replacement - ticket replacement, delivery and assistance with ticket reimbursement procedures.
  • Lost luggage locator service - help with common carrier claim procedures and can arrange shipment of replacement items if luggage is lost.
  • Emergency translator service - telephone assistance in all major languages and helps to find local interpreters if available.
 
Corporate Credit Card Products 
Roadside Dispatch® - Roadside Dispatch is a pay-per-use roadside assistance program available to Visa cardholders.  
  • Call 1.800.847.2869 - 24 hours a day, 7 days a week to arrange dispatch to a tow operator or locksmith.
  • Set rate per service call, no membership required, no pre-enrollment, no annual dues, no limit on usage.
  • This is a money saving service for the customer since the rates are pre-negotiated.  All fees are billed to the customer's Visa account.
  • Services include: standard towing (up to 5 miles included), tire changing (must have a good, inflated spare tire), jump starting, lockout service (no key replacement), fuel delivery (up to 5 gallons, plus the cost of the fuel), standard winching. 
  • For additional information, please refer to your Guide to Benefits, distributed at account opening. 
 
Auto Rental Coverage - Receive auto coverage for damage due to collision or theft.  To activate the coverage, complete the entire rental transaction with your eligible Visa card and decline the rental company's collision damage waiver (CDW) coverage if offered by the auto rental company.  Available to Corporate and Corporate Rewards cardholders.
 
Travel and Emergency Assistance - A Visa Signature cardholder, their spouse, and dependent children (under 22 years old) have access to a multilingual call center, 24 hours a day, 7 days a week.  Simply call 1.800.992.6029.  Services include (cardholder is responsible for service costs):
  • Pre-trip assistance - provides information on health precautions, weather reports, visas required, immunizations, and currency exchange rates.
  • Medical referral assistance - medical referral, monitoring and follow up.
  • Emergency transportation assistance - transport under medical supervision.
  • Emergency Message Service - relay emergency messages, available 24 hours.
  • Prescription assistance & Valuable document delivery arrangements - for unexpected prescription needs or critical documents.
  • Legal referral assistance - arrange contact with English-speaking attorneys, US embassies, consulates, and others.
  • Emergency ticket replacement - ticket replacement, delivery and assistance with ticket reimbursement procedures.
  • Lost luggage locator service - help with common carrier claim procedures and can arrange shipment of replacement items if luggage is lost.
  • Emergency translator service - telephone assistance in all major languages and helps to find local interpreters if available.
Visa® and the Visa Brand Mark are registered trademarks of Visa International Service Association.  Certain restrictions, limitations, and exclusions apply.  Please consult your guide to benefits for specific benefit configuration.