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Helpful Hints for using
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VISA Debit Card
home depot card compromise update
We continue to monitor all debit and credit cards compromised in the Home Depot breach. If you used your card at a Home Depot store since April, 2014, Home Depot is offering 12 months of free identity protection services, including credit monitoring. Visit
homedepot.com to find information about how to take advantage of the free services.
We urge all of our card customers to take advantage of our free text alerts. We’ll notify you via text each time your card is used, showing the time, amount and place of the transaction. In the event you discover a transaction that you did not authorize, please contact our Call Center at 770-567-7211 immediately to alert us. Our agents are available 7 days a week, from 7am until 11pm.
seven day service – now available in covington and northside thomaston
United Bank recently installed more Interactive Teller Machines (ITMs) in our Covington bank location and at our Thomaston Northside location. Our ITMs offer 7 day teller service via a video interaction, allowing customers to cash checks, make cash or check deposits, and loan payments, without ever leaving the convenience of your vehicle. Our tellers are available from 7am until 11pm.
United Bank’s innovative ITM service would not be possible without the hard work of many of our employees and the partnership of NCR. Watch this feature video to see an employee testimonial about this great service and how it is transforming United Bank’s service for its customers...click for more
Name our ITM Service and WIN
Our video-service interactive teller machines rock! There's just one problem - we need a name! Submit up to 3 ideas and you can win $500. Contest ends October 19, 2014. Go to
facebook.com/UnitedBankGA to play. For additional information, see our contest rules.
urgent notice to business owners
Forensic investigations into many recent merchant breaches are revealing malware found in Point-of-Sale software, largely undetected by anti-virus vendors. Information security professionals along with the major card brands are recommending that you work with your network administrators to implement several mitigation strategies. See VISA’s checklist for more information.
debit card customers:
use your PIN
We continue to seek ways to protect your account information from compromise as you use your debit card for everyday transactions. Beginning immediately, we are requiring our customers to use their PIN for certain types of transactions. Do you know your debit card PIN? If you do not, we can help you. Please visit any United Bank office to reset your PIN or contact our Call Center to order a PIN reminder....click for more