| Contact Center Agent (9:30
a.m. - 6:00 pm.) |
| Job Summary |
| To provide exceptional customer service via the
telephone. To assist customers with account relationships and effectively match
products and services to customers' needs. 9:30 a.m.- 6:00 p.m.
shift |
| Job
Functions |
- Provide exceptional customer service.
- Attention to detail and confidentiality a must.
- Provide Exceptional customer service by telephone.
- Assist customers with account information.
- Demonstrate knowledge of United Bank's products and services and match them
appropriately to customer needs.
- Performance of other projects or task as assigned.
- Reports supicious activity through proper channels.
- Other duties may be assigned.
|
| Job
Requirements |
- Quick learner, energetic, articulate, and detail oriented.
- Must exercise some judgment with moderate supervision.
- Be knowledgeable of bank products, and able to answer basic customer
inquiries.
- Must have outstanding telephone and people skills.
- Demonstrate a "team" attitude toward the bank and coworkers.
- Excellent customer service skills
- Excellent communication skills
- Demonstrate ability to answer basic customer inquiries
- Must be available to work some Saturdays as scheduled.
- Ability to handle more than one task at a time.
- Ability to deal tactfully with customers and co-workers.
- Attention to detail and confidentiality a must.
- Demonstrate a "team" attitude toward the bank and coworkers.
- Successful completion of in-house training and orientation.
- Handle sensitive of the bank and customers in confidence.
- Display a high degree of character and ethics.
- Represent the bank in a professional manner within the community.
- Comply with the bank's internal Personnel Policy.
- Sign release to allow United Bank to perform a credit and criminal
background check. Must have, and maintain a satisfactory personal financial
record and background history.
- Professional dress and demeanor required.
- High School Diploma or GED.
|
| Job Location |
Contact Center/Zebulon
|
| Teller Part-time In-Store
Branch |
| Job Summary |
| This position handles all phases of teller
transactions. Must be very flexible; depending on the demands of the branch, the
hours and times may vary. Hours are primarily 4:00 p.m. - 8:00 p.m. Monday -
Friday; with the exception of one day a week 10:00 am - 8:00 pm; every Saturday,
if needed, 10:00 a.m. - 2:00 p.m. Approximately 20-23 hours per
week. |
| Job
Functions |
- Considerable customer contact and extensive on the job training for job
proficiency.
- Provide exceptional customer service.
- Attention to detail and confidentiality a must.
- Sell bank services.
- Represent the bank in a professional manner within the community.
- Comply with the Bank's internal Personnel Policy.
- Display high degree of character and ethics.
- Follows Currency Transaction Reporting (CTR) and Monetary Instrument Log
(MIL) regulatory guidelines.
- Reports any OFAC matches to the OFAC Officer.
- Reports suspicious activity through proper channels.
- Other duties may be assigned.
|
| Job
Requirements |
- Be knowledgeable of bank products, and able to answer basic customer
inquiries.
- Must exercise some judgment with moderate supervision.
- Must be available to work evenings and Saturdays.
- Excellent customer service, employee relations and communication skills a
must.
- Demonstrate a "team" attitude toward the bank and coworkers.
- Must be available to work Monday thru Saturday.
- Excellent customer service skills
- Demonstrate ability to answer basic customer inquiries
- Must be available to work some Saturdays as scheduled.
- Excellent attention to detail and ability to meet deadlines under pressure.
- Ability to deal tactfully with customers and co-workers.
- Attention to detail and confidentiality a must.
- Sign release to allow United Bank to perform a credit and criminal
background check. Must have, and maintain a satisfactory personal financial
record.
- Previous teller experience or at least one year cash handling experience.
- Demonstrate a "team" attitude toward the bank and coworkers.
- Successful completion of in-house training and orientation.
- Handle sensitive of the bank and customers in confidence.
- Display a high degree of character and ethics.
- Represent the bank in a professional manner within the community.
- Comply with the bank's internal Personnel Policy.
- Sign release to allow United Bank to perform a credit and criminal
background check. Must have, and maintain a satisfactory personal financial
record and background history.
- Professional dress and demeanor required.
- High School Diploma or GED.
|
| Job Location |
Ingles Hwy 341 in Barnesville
|
| Mailroom Coordinator / POD
Operator |
| Job Summary |
| Coordinates the printing and mailing of all
statements, notices and other system-generated customer communications. Also
responsible for the processing of POD work received from Branch Capture. Hours
8:00am - 5:00pm |
| Job
Functions |
- Prepares and delivers all outgoing mail to the post office in a timely
manner.
- Maintains mailroom equipment and places service calls as needed.
- Conducts inventory of mailroom supplies and places orders when necessary.
- Corrects POD exceptions by completing amount entry, item repair and
balancing.
- Monitors work flow and effectively communicates issues to supervisor when
appropriate.
- Reviews returned mail and works with CIF staff to update incorrect
addresses.
- May serve as secondary backup for the night processing operator.
- Position will be required to comply with all Federal and State banking laws
and related regulations, to include but not limited to the Bank Secrecy Act.
- Other duties may be assigned.
|
| Job
Requirements |
- Must be able to meet deadlines, work under pressure and exercise good
judgment when evaluating problems and possible solutions.
- Ability to lift up to 25 pounds.
- Must have excellent organizational skills and be able to multi-task.
- Completes duties with minimum supervision.
- High School Diploma or equivalent.
- Demonstrate a "team" attitude toward the bank and coworkers.
- Successful completion of in-house training and orientation.
- Handle sensitive of the bank and customers in confidence.
- Display a high degree of character and ethics.
- Represent the bank in a professional manner within the community.
- Comply with the bank's internal Personnel Policy.
- Sign release to allow United Bank to perform a credit and criminal
background check. Must have, and maintain a satisfactory personal financial
record and background history.
- Professional dress and demeanor required.
- High School Diploma or GED.
|
| Job Location |
Operations Center/Zebulon
|
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