Contact Us for Customer Service
United Bank is committed to serving its customers. Your problems are our problems, and your financial needs are our opportunities. We encourage you to utilize our online forms to express your requests and notify us of problems. Our request forms are secure, and will be addressed immediately upon receipt. We typically respond or update messages within 2 hours.* To speak with a customer service representative please call (770) 567-7211.
Sensitive Information - For customer service requests such as address changes, check orders, and requests for a copy of a check or statement, send a secure message through homebanking by signing in on our homepage.
Customer Service - For customer service and general questions about products and services email us at
Report Lost or Stolen Debit Card - Outside of our normal daily Contact Center hours of 7am - 11pm - Dial 1.800.847.2911.
Contact Your Branch - Visit our "locations" page for email and phone number information for your local office.
Feedback Form -
to share your comments and suggestions with the Senior Management of United Bank.
Technical Support - For technical assistance with AccessUnited online banking service, email us at
Webmaster - Contact our
for issues regarding our website.
*A response may occur the following business day if initiated after hours (5 p.m.).